Hawkeye’s out of hours service will provide your business with call handling support 365 days a year.
Our weekend call handling team will ensure that your telephones are answered from Friday evening all the way to Monday morning.
We have a lot of clients that only need 24/7 call handling at particular times of the year, or who see seasonal demand increase due to weather conditions. Businesses who provide facilities management solutions particularly benefit from our on demand, flexible out of hours contracts.
We support businesses across a range of industries and sectors, some of whom may have a global customer base, or others who must provide 24/7 cover as part of their business. Outsourcing you’re out of hours calls means you don’t have to recruit and retain staff for unpopular shifts or concern yourself with health and safety obligations for overnight office openings.
We operate 24/7, 365 days a year, which means that we can handle all your out of hours calls to the high standards your customers expect. Never miss a call, never miss an order. Keep your customers happy and keep them coming back for more. Here are some examples of the industries, sectors and activity type that is supported from our out of hours solutions:
Hawkeye’s out of hours service can be your 24-hour contact centre partner, blending into your team so that your customers are completely taken care of and allowing you to focus on other important aspects of your business.
Switch your calls to us overnight and enjoy the benefits of delivering an out of hours customer service experience: –
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